What sets Pawsitive Steps apart is our team. Teamwork is likely to achieve greater results than individuals working on their own. A supervisor is on call 24 hours a day, 365 days a year. Every sitter knows that with one phone call, they can get advice or an extra pair of hands immediately! As a client, you know that anytime, night or day, weekend or holiday, our team of professionals is there to take care of your home and your smallest family members. We believe that the confidentiality and value of every client must be recognized and respected at all times.

OUR PET SITTERS ARE EMPLOYEES

In addition to being bonded and insured, our sitters are employees – not independent contractors. Most pet sitting companies use independent contractors instead of hiring employees. What is the difference? By law, a business cannot train or guide independent contractors, and they cannot specify exactly how the business of pet sitting is carried out. Independent contractors can substitute whomever they wish to do a job, without notice to the owner of the company hiring them, or to the client. That means that ANYONE can be entering your home, and they may not be screened, bonded and insured.

As employees, our sitters are fully trained by us, following our guidelines, policies and procedures. We provide ongoing training, and give our customers the guarantee that only an experienced, bonded and insured employee of our company will enter their homes and care for their pets. We also can provide benefits and incentives to keep our employees at Pawsitive Steps long term, providing you consistency, and the best possible care. Pawsitive Steps chooses only the most responsible animal lovers to join our pet sitting, dog walking team and puts new hires through a rigorous background and screening checks that include, US County Criminal Search, Residency History, Social Security Verification, and Nationwide Sexual Offender Index Search.

Peace of Mind – that is what we want you to have when you entrust us with your home and precious pets.

 

Our Mission

To provide urban dogs with the daily exercise they require to enhance their health, happiness, and overall quality of life. We accomplish this by interacting with our community, clients, and their dogs in a way that is consistent with our business principles.

 

Our Business Principles

Animals come first: Our most important commitment is to the animals and their needs, not profit or convenience. We exist to meet their fitness needs and enhance their quality of life.

Client commitment and relationships: Our relationship with each and every client is second only to the needs of their pets. We strive to ensure that each client is 100% satisfied with the services we provide them.

Integrity: Our clients entrust us with their pets and their homes. If we make a mistake we take responsibility for it and work hard to find an acceptable way to correct the situation.

Honesty: Each client receives the length and quality of the walk they have paid for each and every time we service their dog. Any incidents that occur while servicing a pet will be reported to the client.

Exceptional Service: Provide exceptional service to our clients and to the communities in which we serve on a daily basis.

 

Pawsitive Steps chooses only the most responsible animal lovers to join our pet sitting, dog walking team and puts new hires through a rigorous background and screening checks that include, US County Criminal Search, Residency History, Social Security Verification, and Nationwide Sexual Offender Index Search.

In addition, all walker & sitters are insured through Kennel Pro.

 

 

Odie, Marketing Assistant

 

Noah, Marketing Assistant